Warranty Policy

Base Warranty

5 Years Base Warranty
​​Covers defects in materials/workmanship under normal household use.Starts from original purchase date.Customer pays return shipping for replacements.

Membership Extension

Additional 2 years warranty
Active subscribers get ​2 extra years​ (Total 7 years) on new purchases.Valid only for products bought during active subscription.

Services Provided​

24/7 Online Sevices
Online support​ via website/email for claims & troubleshooting.​Replacement/return​ of defective items (subject to warranty terms).​Customer responsibility:​​ All return/repair shipping costs.

Terms:
Original proof of purchase required.
Non-transferable to secondary owners.
Normal wear & tear excluded.
ask us anything

frequently asked questions

How long is Brano’s basic ​range hood warranty​?​​

All Brano ​kitchen ventilation systems​ include a 5-year limited warranty against material and workmanship defects.

Can I extend protection for my Brano ​vent hood​?​​

Yes! Activate the ​Branohome Membership​ to add 2 extra years of coverage to eligible new ​cooktop hood​ purchases.

What’s covered under Brano’s ​extended ​hood warranty​?​​

The 2-year ​warranty extension​ covers critical ​hood components​ like motors, fans, and wiring – matching the original 5-year ​appliance protection

Does my ​Brano membership​ cover old ​kitchen extractors​?​​

No. Only ​Brano vent hoods​ purchased after joining the membership
qualify for the ​7-year total protection.

How does ​Brano's hood extended warranty​ work with memberships?​​

Maintain an active ​Brano Home Membership, and new ​range hoods​ automatically get 7 years of ​kitchen fan coverage​ (5 standard + 2 extra).

Are ​range hood motor replacements​ covered long-term?​​

Yes! The ​7-year hood warranty​ specifically includes vital parts like the motor, blower assembly, and electronics for eligible models.

Is the ​extended exhaust hood warranty​ transferable?​​

No. ​Extended coverage​ stays with the original purchaser, ensuring ​hood warranty claims​ are validated securely.

What voids a ​Brano kitchen hood warranty​?​​

Commercial use, improper installation (non-professional), or neglecting ​filter replacements​ (per manual) voids coverage for ​ventilation hoods.

Who pays for repairs under ​Brano hood extended service​?

While parts/labor are covered for approved claims, ​customers cover shipping fees​ for ​hood repairs​ or ​replacement units.

Why extend ​warranty on kitchen range hoods​?​​

Protecting critical ​exhaust system components​ like motors for ​up to 7 years​ prevents costly ​range hood repairs​ and ensures peak ​ventilation performance.